BAS Premium
Accessing Your Benefits
Members access benefits through the website or mobile app. These resources provide clear explanation of benefits, digital cards, and communication instructions (email and phone). Create a login using the information provided during registration and the group ID provided in an email.
Virtual Care
24/7 access to a licensed physician doctor, 24x7 with $0 visit fee. Receive a diagnosis, treatment options and prescription, if medically necessary. Physicians provide treatment for common medical issues such as colds, flu, poison ivy, respiratory infections, bronchitis, pink eye, sinus problems, allergies, urinary tract infections and ear infections. The average wait time is 10 minutes. Available for or all ages—from children to seniors.
ACCESSING BENEFIT
Online MyBenefitsWork.com or App
Phone (855) 847-3627
Visit Fee $0 visit fee. Unlimited visits
Doctor In-Office
Call the healthcare concierge to schedule an in-office doctor appointment . The network includes physicians and locations throughout the United States. No restrictions on pre-existing conditions.
ACCESSING BENEFIT
Phone (336) 235-0750
Visit Fee $25 visit fee. Unlimited visits
Required The Patient Advocacy Line (PAL) concierge will route you to the appropriate primary care or urgent care facility and transmit the necessary information for admission. You only need your Name and DOB. Appointment information is typically confirmed via email.
Specialists In-Office
Call the healthcare concierge to schedule appointments with a chronic disease specialist. The network includes specialists and locations throughout the United States. No restrictions on pre-existing conditions.
ACCESSING BENEFIT
Phone (336) 235-0750
Visit Fee $25 visit fee. Unlimited visits
Specialties Anxiety, Arthritis, Asthma, Blood Pressure, CHF, COPD, Depression, Diabetes, Fibromyalgia, GERD, Gout, Hypertension, Thyroid
Required The Patient Advocacy Line (PAL) concierge will route you to the appropriate primary care or urgent care facility and transmit the necessary information for admission. You only need your Name and DOB. Appointment information is typically confirmed via email.
Urgent Care
Call the healthcare concierge to schedule appointments with an urgent care provider. The network includes 6,000 urgent care locations throughout the United States. The healthcare concierge will find the clinic with the lowest wait time and prepare them for your arrival.
ACCESSING BENEFIT
Phone (336) 235-0750
Visit Fee $50 visit fee. Unlimited visits
Insurance Submit your bills to 5 Star for reimbursements
Required The Patient Advocacy Line (PAL) concierge will route you to the appropriate primary care or urgent care facility and transmit the necessary information for admission. You only need your Name and DOB. Appointment information is typically confirmed via email.
Wellness Exam
Call the healthcare concierge to schedule annual wellness exam. The network includes physicians and locations throughout the United States. No restrictions on pre-existing conditions.
ACCESSING BENEFIT
Phone (336) 235-0750
Visit Fee $25 visit fee. 1 per Family Member
Includes Annual Physical with four labs (complete metabolic panel, complete blood count, thyroid stimulating hormone, and lipid panel
Required The Patient Advocacy Line (PAL) concierge will route you to the appropriate primary care or urgent care facility and transmit the necessary information for admission. You only need your Name and DOB. Appointment information is typically confirmed via email.
Medications Rx
Get discounts on prescription medications with Retail and Mail Order Pharmacy. Save 10% to 85% on most prescriptions at 60,000 retail pharmacies nationwide, and on 30+ day supply prescriptions shipped directly to your home with free standard shipping.
ACCESSING BENEFIT
Online MyBenefitsWork.com or App
Phone (800) 800-7616
Locations 60,000 locations including Walgreens, Target, CVS, and many other independent, national, and regional chains
Required Present card to at the pharmacy
How to Submit a Claim
Use 5 Star Insurance claim system to get reimbursed for medical expenses. Review the Explanation of Benefits or your policy for the insurance schedule.
Advanced Diagnostics
Members have direct access to over 1,500 major clinical laboratories nationwide and save you 10% to 80% on costs for lab work.
ACCESSING BENEFIT
Online MyBenefitsWork.com or App
Phone (877) 281-7042
Insurance Submit your bills to 5 Star for reimbursements
Includes Categories include allergies, vitamin and cholesterol levels, liver function, fertility, thyroid
MRI & CT Scans
Call the One Call Medical concierge to schedule your MRI or CT Scan appointments. Members have access to thousands of radiology centers nationwide. You will be referred to a certified radiologist based on condition, preferences and location.
ACCESSING BENEFIT
Online MyBenefitsWork.com or App
Phone (877) 814-2461
Code Use Code "GALAXY" during scheduling
Insurance Submit your bills to 5 Star for reimbursements
Required You must have your doctor's order before scheduling an appointment. Once a facility is chosen, an appointment will be scheduled through a three-way conference call with the service representative, the imaging center, and the patient
Durable Medical Equipment
Members save 20% to 50% on medical equipment and get insurance reimbursement on actual costs.
ACCESSING BENEFIT
Online MyBenefitsWork.com or App
Phone (800) 861-3211
Code Use Code "cbs02 " during checkout
Includes Walking aids, wheelchairs, scooters, hospital beds, bathroom safety, orthopedic products
Insurance Submit your bills to 5 Star for reimbursements
Diabetic Supplies
Members save 10% to 50% on diabetic testing supplies and get a free fully-audible blood glucose meter with your first order. With the convenient online, pre-paid program, members receive discounted diabetic testing supplies shipped directly to your home.
ACCESSING BENEFIT
Online MyBenefitsWork.com or App
Phone (844) 269-6119
Includes Free shipping on diabetic supply packages. Annual testing program or purchase-as-needed options available No prescription required for OTC testing supplies
Required Member Name and Group ID
Hearing
Members with hearing loss qualify for hearing care through our partner Amplifon and Home Delivery Hearing Aids by Hearing Assist, the #1 direct to consumer hearing aid brand.
- Save 64% off MSRP for hearing aids
- Free follow-up care for cleaning and checkups for 1 year
- Free two-year supply of disposable batteries or a charging station to keep you powered
- Three-year warranty for loss, repairs, or damage
- 100% money-back guarantee during your 60-day risk-free trial
ACCESSING BENEFIT
Online MyBenefitsWork.com or App
Phone (844) 529-5779
Includes Miracle Ear, Phonak, Starkey, Oticon, ReSound, Signia, Widex, and Unitron Home Delivery Hearing Aids by Hearing Assist
Required No prescription or exam needed
Dental
Call the Aetna concierge to schedule your dental appointments. Members have access to +260,000 dental practice locations nationwide. No limits on usage, so keep your teeth clean and healthy.
ACCESSING BENEFIT
Online MyBenefitsWork.com or App
Phone (800) 800-7616
Fees. The concierge will provide actual fees per appointment and procedure. Cleanings and fillings are typically $45. Save 15% to 50% for most procedures.
Includes Cleanings, X-rays, crowns, root canals fillings, orthodontics, and periodontics
Insurance Submit your bills to 5 Star for reimbursements for broken teeth or emergency extractions
Required Present your membership card with the Aetna Dental Access logo
Vision
Contact the Coast-to-Coast concierge to schedule your vision appointments. Members have access to +20,000 optometry and specialist locations nationwide.
- 20% to 60% off prescription eyeglasses, including frames, lenses and specialty items
- 10% to 40% off soft contact lenses, including disposables, through America's Eyewear mail order service
- 10% to 30% off medical eye exams and surgical procedures
- 40% to 50% off the overall national average for laser surgery
ACCESSING BENEFIT
Online MyBenefitsWork.com or App
Phone (800) 800-3937
Required Present your membership card with the Coast-to-Coast Vision™ logo
